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Frequently Asked
Questions

Here are some quick and easy answers to common questions, empowering our client partners with the information they need to make informed decisions and resolve issues with ease.
What kind of support does HolavaGuy provide?

We’re here to help 24/7. Every guide is trained and excited to work with you, whether you need help with a password reset or you’re looking for a team to build your complete web presence.

What happens when my plan expires?

Our products and services will auto-renew each year using the payment method in your account. The only way a product would fail to renew is if the payment method on file in your account has expired or is no longer valid.

Is there a free trial available?

Unfortunately, HolavaGuy.com does not provide any free trial options for its products & services. Users must subscribe or purchase a plan to access the platform’s features and benefits. We pride ourselves on our competitive pricing.

Can I upgrade my subscription later?

Absolutely! You can upgrade (or downgrade) your products and services at any time.

Can I cancel my subscription at any time?

Yes, you can cancel at any time. But we would be sad to see you go.

Why is renewal more expensive than the first year?

Intro pricing. Renewals are full price.

Can I turn off auto-renew?

Yes, per product.

Are refunds available?

Yes, within the refund window (usually 30 days for hosting).

What’s the difference between Shared Hosting & Managed WordPress?
  • Shared: cheaper, more control, fewer safeguards
  • Managed WP: automatic updates, caching, restrictions
Can I use third-party nameservers (Cloudflare, etc.)?

Yes. Change nameservers at the domain level.

Didn’t find the answer to your question?
Contact us for more information on our products or pricing.